Please observe our regulations for
everyone’s safety:
- Wear mouth/nose protection, make sure it is worn properly and change it every 4 hours (unless instructed otherwise).
- Maintain a minimum distance of 1.5 metres from other persons.
- Regularly wash your hands with soap for at least 20 seconds. If this is not possible, use alcohol-based hand sanitisers instead.
- If you have to sneeze or cough, cover your mouth and nose with a tissue or your elbow.
- Reduce direct contact with surfaces and people.
- Show respect for others – it’s the only way of conquering this crisis together.
- Fill out the health questionnaire provided by your airline.
- Do not travel if you answer ‘Yes’ to one of the questionnaire’s questions.
- Only passengers are allowed to enter the terminal on departure and arrival.
- Read our hygiene and safety regulations.
- Make sure you have packed enough surgical face masks and sanitiser.
- Please travel to the airport in good time to ensure enough time for possible checks at the airport.
- Should you have any questions/be unsure about something or feel unwell, please talk to our staff who are always pleased to help you.
- Your temperature will be measured at the airport.
- Keep your completed health questionnaire ready.
- Please observe the barriers for maintaining distance.
- Check in all of your luggage if possible.
- Use the airport facilities and services only in urgent cases.
- You will denied boarding if you do not observe the obligation to wear a mask.
- Should you have any questions/be unsure about something or feel unwell, please talk to our staff who are always pleased to help you.
- Listen carefully to the cabin crew’s safety instructions so that you know about your flight procedure.
- Avoid using the ventilation nozzles as much as possible.
- Wash your hands frequently, especially before eating and drinking and after using the toilet.
- Wear your mouth/nose protection unless you need to wear oxygen masks in an emergency and when eating and drinking.
- Please observe hygiene requirements (cough and sneeze into a tissue and dispose of it immediately).
- Avoid touching your face with your hands.
- Limit your contact with surfaces in the plane.
- On-board service is temporarily not available.
