Careers at Sky Alps

Kindred spirits wanted!

Take off with us on an exciting story of success.

Do you love flying

and travelling as much as we do?

Do you also enjoy working with people and share our philosophy? Then don’t hesitate and send your detailed CV our way.

Customer Service Manager (m/f)

We all looking for...

Your mission:

 

  • Customer service & complaint management
  • ensure an extraordinary customer service experience
  • collect feedback from customers and derive useful data for business development
  • analysing statistical data to determine the level of customer service provided
  • prepare reports on customer service performance
  • provide input to improve customer service procedures, policies and standards


Your profile:

 

  • experience in customer service
  • listening skills
  • analytical and problem-solving skills
  • excellent communication and interpersonal skills
  • employability
  • friendliness, sure instinct, high degree of self-control
  • organizational and planning skills
  • ability to work well under pressure
  • excellent knowledge Italian/German, very good English skills
  • availability: full time
  • previous experience with CRM platforms is an advantage


Why us?

 

  • The opportunity: from day one you will have personal responsibility in a dynamic company that has confidence in your abilities and will grow with you
  • The task: you will work directly with the customer service team in a highly diversified position that will test your skills, initiative and drive for success
  • Teamwork: You feel ready to contribute project successes with a high degree of freedom and creativity together with the team
  • Company: We succeed with a unique culture and a high-performance, fun team that looks forward to celebrating our success with you

Tourist office assistant (m/f)

We are looking for...

You have:

 

  • preferably, counter experience
  • high school diploma
  • excellent knowledge of German and Italian
  • good geographical knowledge
  • ability to work in a team and resilience in stressful situations
  • organizational talent
  • computer skills


We offer:

 

  • a versatile and varied area of expertise
  • independent work