You can check in for your flight for free at the airport. To check in at the airport, you will need a valid passport or ID. Below you will find the opening and closing times of the check-in desk depending on the airport. Please note: in the event of flight delays, the regular check-in times at the counter remain unchanged.
| All airports (except the route Bolzano-London Gatwick) | 2 hours before departure | 45 minutes before departure |
| Bolzano-London Gatwick | 3 hours before departure | 45 minutes before departure |
Online check-in is available from 24 hours up to 4 hours before departure, and passengers can download their digital boarding pass.
Please have your ID card or passport ready during check-in.
Kindly note that online check-in is only possible if the travel document is valid for at least 3 more months if you are travelling in the Schengen Area, and at least 6 months in all other cases.
Depending on the selected fare, seat selection may be included or available for an additional charge during the booking process.
Please note that this service is not available for flights to and from London, Mostar, Corfu, Cephalonia, Preveza and Thessaloniki.
What documents do I need to travel with SkyAlps?
For EU citizens travelling within the Schengen Area, the only two authorised identification documents are the passport or an ID card valid for international journeys. Please notice: from 3 August 2026, the paper Italian identity card will no longer be accepted as a valid travel document, even if it is still within its printed expiry date. The same rules apply to minors, including infants.
For travel outside the European Union, however, it is necessary to show a passport and any visa required by the country of destination. Minors also need their own passport, issued by the police headquarters in their city.
Non-EU citizens wishing to travel within and outside Europe must have a passport and visa.
Passengers who present themselves at check-in or security checkpoints without the appropriate documents are not allowed on any SkyAlps flight and are not entitled to any refund for unused tickets, unless specifically authorised in writing by the police.
Kindly note that online check-in is only possible if the travel document is valid for at least 3 more months.