Due to technical issues with our service provider, online check-in is currently not available. We apologize for the inconvenience and are working to resolve the issue as quickly as possible. Check-in at the airport remains available and free of charge. Below you will find the opening and closing times of the check-in desk depending on the airport. Thank you for your understanding.
| All airports (except Munich and the route Bolzano-London Gatwick) | 2 hours before departure | 45 minutes before departure |
| Munich | 2 hours before departure | 1 hour before departure |
| Bolzano-London Gatwick | 3 hours before departure | 45 minutes before departure |